Location Opening times Advance Customer Info Prohibited Items Hotels Local residents info Bars FAQs Lost Property Food & Drink Pod guidance Ticket T&Cs  Play your part campaign Ask us a question

Location

Address
The Lamex Stadium, Broadhall Way, Stevenage SG2 8RH

Nearest Train station
Stevenage Station
25 minute walk from the station to the Stadium

Opening times

Advance Customer Info

⦁ We look forward to welcoming at you at our events.
⦁ The team has been working closely with the authorities to provide a safe and enjoyable environment that complies with the law and the most up to date guidance.
⦁ These events are taking place at a time of restrictions that you are required to follow. This includes remaining seated, following on way systems and maintaining social distancing when outside your groups. There will also be limitations on noise as raised voices, shouting and singing are not allowed to reduce the risk of passing on Covid.
⦁ We wanted to let you know about some important measures that are in place throughout the venue.
⦁ Hands – there will be hand sanitisation points throughout the venue and we will be cleaning all touch points regularly
⦁ Face – masks must be worn when moving around the venue but you do not need to wear your mask when you are seated in your pod
⦁ Space – You must remain socially distanced from people not in your group, including in queues and the one-way systems within the venue
⦁ Seating  – Your seating is your own space where you can be seated with your group. Standing, dancing and moving between seats is not permitted at this stage
⦁ Track and trace – Everyone entering the venue is required to register with track and trace. We are using the Government’s track a trace service and you will be asked to scan the QR on arrival.
⦁ Our team are on hand to provide any help and information you need. They are also responsible for making sure the venue operates in accordance with the law. Please pay attention to our team and follow their instructions.
⦁ Plan ahead and think about the safest way to travel. Wear masks unless exempt on public transport and in taxis. At the end of the day we will be asking people to leave in a managed way to allow a steady flow and to help maintain social distancing.
⦁ You can reduce the risks from COVID-19 by getting regular tests. You can get free rapid tests from GOV.UK Please consider testing regularly and testing before you attend”

Prohibited Items

DO NOT BRING THE BELOW!

Aerosols over 250ml
Air horns and megaphones
Alcohol for personal consumption
Alcohol in possession of anyone under 18
Animals (other than registered guide / hearing dogs)
Anything that could reasonably be considered for us as a weapon
Bags larger than a4 in size
Blow torches or petrol burners
Camping Equipment
Camping gas canisters
Cans
Chairs
Disposable barbecues
Fireworks, pyrotechnics and flares / distress flares
Flags (with poles)
Flags (without poles)
Food hampers / cool bag / cool box
Gazebos
Generators – consumable and electric
Glass
Good for unauthorised trading / unauthorised event merchandise
Goods with unauthorised event logos
Illegal substances
Leather-man multi tools
Legal highs / new psychoactive substances
Nitrous oxide and any associated equipment (balloons, co2 dispensers, cream dispensers, crackers)
Oversized lighters
Paper lanterns
Portable laser equipment or pens
Reusable drinks bottle smaller than 30cm for water refills (medical exemption at the discretion of management)
Selfie sticks
Sound systems
Spray cans
Umbrellas (golf size not allowed) (small umbrellas allowed)
Unidentifiable substances
Unmanned aerial vehicles (drones)
Unofficial tabards / high viz jackets

*ALL OF THE ABOVE ITEMS WILL BE CONFISCATED.
*ANYONE RESISTING CONFISCATION OF DISALLOWED ITEMS MAY BE EVICTED.
*ANY CONFISCATED ITEMS WILL NOT BE RETURNED AFTER THE EVENT AND WILL BE DISPOSED OF. 

Hotels

Rooms in the town centre are available for both single nights and for the whole weekend.

click here to find out more:- www.booking.com

Local residents info

For any information or queries regarding local residents please email: [email protected]

Bars

We have a number of bars onsite selling alcoholic and non-alcoholic drinks. Nu Future operates the ‘Challenge 21’ policy. If you look under 21 please do not be offended if we ask you for proof of age when you buy alcohol. Please bring proof of ID to show you are over 18.

We accept the following forms of Identification:
• Current UK Passport
• Current Driver’s License or Provisional License

Please enjoy alcohol responsibly.
Do not buy alcohol for persons under the age of 18, if you do you risk being ejected from the event.

FAQs

⦁ Opening, closing times can be found here link to graphic above
⦁ Last entry is at 7pm on Friday and 5pm on Saturday and Sunday.
⦁ Stevenage train station is a 25 minute walk from the event.
⦁ This is an over 18s event only. Please bring identification as we operate a challenge 25 policy.
⦁ We accept the following forms of identification – UK Passport, Drivers License or Provisional License.
⦁ This event is table service only.
⦁ Food and drink can be ordered via and app via card payment only
⦁ There is strictly no smoking allowed in the stadium, we have dedicated smoking areas.
⦁ You must not bring food or drink into the stadium
⦁ Please email ⦁ [email protected] for accessibility and carer requirements.
⦁ Please see a list of prohibited items link — entrance policy

Lost Property

If you lose something at a Nu Future event please inform a member of staff or security to reclaim anything that has been found.

After the event, you will need to email [email protected] on any found items. Collection is by appointment only, please wait until you have confirmation that we have your item, before coming to collect.

PLEASE NOTE –  items will only be kept 2 weeks after the event, when it will then be given to local charities.

Food & Drink

No food or drink of any description is permitted into the event.

There is a variety of food stalls onsite offering a wide range of food including vegetarian and vegan options. There will be table service selling alcoholic and non-alcoholic drinks. You must be over 18 years of age to purchase alcohol.

If you have a pre-existing medical condition which relates to food or drink please contact our staff to discuss options on [email protected] for more information.

FOOD TRADERS APPLY BELOW
[email protected]

Pod guidance

⦁ Seating and pod allocation is on a first come first serve basis.
⦁ Standing, dancing and moving between seats is not currently permitted at this stage due to government guidelines.
⦁ General admission tickets for the pitch and stalls will be assigned only upon arrival, so if you want to sit closer to the stage we advise arriving early.
⦁ The event seating is laid out in pods on the pitch and pods in the stadium seats – all socially distanced.
⦁ Please arrive to the event in your complete group.
⦁ The best seat in the house are the back stage pods. Backstage will be seated behind the barrier either side of the stage. You can upgrade here:-
⦁ VIP’s are seated in the front rows on the pitch. You can upgrade here:-
⦁ Seating queries please email:  [email protected]
⦁ See rule of 6
https://www.gov.uk/government/publications/reopening-businesses-and-venues-in-england/reopening-businesses-and-venues

Ticket T&Cs 

Organizer’s terms and conditions and privacy policy for this event 

Purchase of a ticket signifies your agreement to our terms and conditions listed below:

  1. E-Tickets are unique to each attendee & duplicate tickets will be refused.
  2. Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any official photographic ID. Photocopies are not acceptable.
  3. Please adhere to the door opening and closing times (tickets will not be valid prior to or after these times).
  4. E-Tickets cannot be resold. Anyone found to be reselling their ticket will have their tickets cancelled.
  5. The Event Organiser reserves the right to refuse admission & the Event Organiser accepts no responsibility for lost/stolen/damaged E-Tickets.
  6. Any person attempting to enter the Event under the influence of drugs/ alcohol/ legal highs will be refused entry.
  7. The Event Organiser reserves the right to conduct security searches from time to time, and to refuse admission to the ticket holder, or eject the ticket holder from the Event should the holder refuse to comply with such security searches without a refund. The Event Organiser reserves the right to confiscate any item, which in the reasonable opinion of the Event Organiser, may cause danger or disruption to any other persons at the Event or is one of the items not permitted in the Venue as listed on the Event website.
  8. The Event Organiser reserves the right to perform health screening measures upon entry and during the Event (temperature checks, health/travel questions) and to refuse admission to the ticket holder if, in the reasonable opinion of the Event Organiser, may cause danger or disruption to any other persons at the Event.
  9. All attendees must comply with all Government requirements and guidance regarding COVID-19, observe all social distancing protocols and comply with any health checks and protocols required by the Event Organiser. All attendees will be asked at the time of purchase to provide details for each attendee to assist with contact tracing. Contact tracing data will be held securely in compliance with GDPR and will not be used for marketing purposes.
  10. All Tickets are non-refundable. Refunds are only considered in the event of a significant cancellation or substantial alteration and are the sole discretion of the Event Organiser. In the event of cancellation, only face value of the E-Ticket (not the booking fee and/or additional fees) will be fully refunded, and you must claim your refund within the timeframe set out by the Event Organiser.

If your event date is cancelled due to Covid we will try to rearrange the date. We will then offer you the choice of a ticket on the rearranged date or a full refund at your option.

Play your part campaign

 

COVID-19 Hertfordshire event testing messaging for websites
May 2021

1 in 3 people with coronavirus don’t show any symptoms.

Rapid tests are free tests for people who do not have any symptoms. They’re also known as lateral flow tests. You get your test results in 60 minutes.

Event attendees should be completing rapid testing to ensure their safety at the event.

Testing required

1 week before the event  -> Test twice weekly with one test within 48 hours of the event
1 week after the event  -> Test twice weekly
Ongoing after the event ->  Continue to test twice weekly

We encourage you to get a home test and these can be obtained via a range of methods including ordering online, collecting from a pharmacy or visiting a testing site. Click here order coronavirus home rapid lateral flow test kits or Click here to find out about Hertfordshire rapid testing sites.
Lateral Flow Tests are easy to use and can give results in 30 minutes. If you receive a positive LFD result, you and everyone you live with must self-isolate immediately for 10 days – you will be unable to attend the event. You should arrange your confirmatory PCR within 48 hours by booking online or via 119.

If you test negative, you should continue to follow the preventative measures currently recommended for stopping the spread of the virus. To protect yourself and others, you must remember: Hands. Face. Space. Fresh Air.

At the event ensure you have downloaded the NHS Test and Trace app and it is turned on. Click here to get rapid tests

Ask us a question

Info & Ticketing queries: [email protected]
Residents queries: [email protected]